Question 1

Do you offer estate garden services?

Accepted Answer

Yes, we specialise in estate garden services. Our teams provide comprehensive maintenance programmes tailored to the unique needs of residential and commercial estates, ensuring well-kept, attractive outdoor spaces all year round.

Question 2

Do you provide once-off garden cleaning?

Accepted Answer

Absolutely. We offer once-off garden cleaning for overgrown or distressed gardens, seasonal preparation, or when you simply need a fresh start. Our team restores your garden to a healthy, presentable state in just one visit.

Question 3

Do you provide permanent staff for cleaning/gardening services?

Accepted Answer

Yes, we can provide permanent staff placements for both cleaning and gardening services. This option is ideal for estates and businesses that require consistent, on-site support managed and supervised by our experienced team.

Question 4

What types of properties do you work with — residential properties, commercial properties, or residential estates?

Accepted Answer

We work with all three. Our services are tailored for residential properties and any size residential estates and commercial properties.

Question 5

How do I book a site visit?

Accepted Answer

You can easily book a site visit through our website by sending us a message in the  "Get in touch” section or by contacting us directly on WhatsApp, by clicking on the icon in the bottom right corner or via phone or email.

Question 6

Do you charge a call-out fee for site visits?

Accepted Answer

No, we don’t charge a fee for standard site visits within Pretoria and the surrounding areas. For areas outside our normal service range, additional costs may apply.

Question 7

Can your services be customised to fit my specific needs?

Accepted Answer

Yes, every service we offer can be customised. We create tailored solutions to meet the exact needs of your garden, office, or estate.

Question 8

How often do you recommend garden maintenance visits?

Accepted Answer

This depends on the size and condition of your garden. Most of our clients choose fortnightly maintenance to keep their spaces looking their best.

Question 9

Do you supply your own cleaning equipment and materials?

Accepted Answer

Yes, we supply all necessary cleaning equipment and consumables, including eco-friendly detergents, soaps, hand towels, and toilet paper.

Question 10

Are your staff trained and supervised on-site?

Accepted Answer

Yes, all our staff are professionally trained and supervised by on-site managers to ensure consistent quality and safety.

Question 11

Do you use eco-friendly products for gardening and cleaning?

Accepted Answer

Wherever possible, we use eco-conscious methods and products. This includes sustainable gardening practices and environmentally friendly cleaning solutions.

Question 12

Are you fully insured for tree felling and large projects?

Accepted Answer

Yes, we are fully insured. Our tree felling and other high-risk services are carried out safely by qualified professionals with the correct cover in place.

Question 13

How soon can you start once I confirm a service?

Accepted Answer

In most cases, we can schedule your service within a week of confirmation. For larger or seasonal projects, start times may vary depending on the availability of resources.

Question 14

Do you offer once-off cleaning for offices or estates?

Accepted Answer

Yes, we do. Our once-off deep cleaning service is perfect for post-event clean-ups, pre-occupancy preparations, or restoring spaces to a professional standard.

Question 15

Which areas do you service?

Accepted Answer

We operate in the greater Pretoria area, including suburbs such as Montana, Silver Lakes, and surrounding regions. If you’re unsure whether we cover your location, contact us to confirm.

FAQ